Best Support in the Industry

Rochester, NY , March 10, 2009

BackupBase goes a step further than other online backup providers.

BackupBase goes one step further than other online backup providers with the most extensive support plan in the industry.

ITX RELAUNCHES ONLINE BACKUP SERVICE WITH THE MOST COMPREHENSIVE SUPPORT PLAN IN THE INDUSTRY

ITX has relaunched its secure online backup service, branded as BackupBase. BackupBase provides users with an online system for backing up files via the Internet. The best thing about it is that it's automatic. BackupBase goes a step further than other online backup providers with the most extensive support plan in the industry.

• All accounts receive our Real Support™ guarantee. Real Support means that if there's a problem you have immediate access to a team of backup experts ready to assist.
• With BackupBase, you get assisted concierge setup and a personal Account Manager assigned to your business or organization.
• Clients also receive status reports and immediate email notification if a scheduled backup fails.
• Clients using BackupBase Select receive quarterly fire drills to ensure smooth recovery should a disaster occur.

BackupBase was born out of a simple need: more support for online backup. We found that a lot of online backup companies provided a good product but when a problem arose, there was little help available. We decided our backup product needed not only to be secure, quick, and easy to use but that our clients deserved the right level of support. After all, most clients were entrusting us with their most critical data. That's why we developed Real Support™. Real Support is our overarching commitment to providing qualified, expert help where and when you need it. We have real engineers, real account management, and real availability. We've got your back, it's that simple.

Company Overview
BackupBase is an ITX service. ITX is a strategic technology solutions firm based in Rochester, NY. ITX's solutions include IT strategy and planning, web, application, and software development, hosting, and technical integration. We've helped clients like Dictionary.com, The PKD Foundation, Cornell University, and SSRN to use technology better. We're known for our innovative thinking, creativity, and approach to customer support. ITX looks at our client's missions and goals as if they were our own. ITX is the technology our clients choose to move, touch, and inspire the world.